For consistency in reporting survey information, definitions of survey terms are provided.  Please read the following definitions of terms before completing the survey submission forms.

Annual/Monthly Base Salary/Hourly Rate - The annual or monthly base salary or hourly rate paid to an employee for a job performed excluding shift differentials, incentive payments, overtime, or any other pay element. 

Bonus Eligible - Employees that hold the job are eligible to participate in a bonus program that pays lump sum bonus payments in addition to base salary.

COLA - An across-the-board wage or salary increase, or supplemental payment designed to bring pay in line with increases in the cost of living.

Merit Increase - An adjustment to an individual salary based on performance or some other individual equity basis.

Promotion Increase - An increase in salary or wage rate that is granted to a person because of a promotion to a higher-level job.

Salary Structure - The salary structure is a formal compensation structure and may be expressed in terms of pay grades or individual job salary ranges.

Shift Differential - Extra pay allowances made to employees who work on shifts other than a regular day shift usually expressed as a percent of base salary, or cents per hour.

Accountant I (1005) - Examines a variety of financial statements for completeness, internal accuracy and conformance with uniform accounting procedures; reconciles reports and financial data with financial statements already on file, and identifies apparent inconsistencies or errors; carries out assigned steps in an accounting analysis and summarizes accounting literature on a given subject; prepares relatively simple financial statements not involving problems of analysis or presentation; and prepares charts, tables and other exhibits to be used in reports. Entry-level professional position with education equivalent to a four-year college degree in Accounting or Finance with 0 - 2 years’ related work experience required.

Accountant II (1006) - Performs a variety of accounting tasks that include preparing working papers, schedules, exhibits and summaries. Examines a variety of accounting documents to verify accuracy of computations and verifies that all transactions are properly supported, are in accordance with pertinent policies and procedures, and are classified and recorded according to acceptable accounting standards. Develops nonstandard reports and statements. Requires college degree in Accounting or Finance with 2 - 5 years’ related work experience.

Accounting Clerk (1010) - Sorts debit and credit slips; posts entries to the proper account; posts direct income and expenses; balances accounts; answers questions concerning general ledger balances; and prepares daily statement of condition and other reports as requested. Requires high school education or equivalent with 1 - 2 years’ accounting work experience.

Accounting Supervisor (1011) - Supervises the general accounting functions of the organization including posting and balancing accounts, preparing general ledger entries and ledgers, preparing balance sheets and profit and loss statements, coding of invoices and vouchers with proper account distribution, maintaining accounts receivable records, and compiling data for accounting reports, analyses and statements.  Requires at least 12 hours college accounting courses and/or 5+ years’ accounting experience.

Accounts Payable Clerk (1015) - Processes invoices for payment; assigns expense codes; verifies expense date, dollar amount to be paid, vendor number and proper approval on check requisitions; posts transactions to accounting journals; processes payments and distributes checks or credit card receipts for payment; enters data into accounts payable computer system; and prepares accounts payable reports. Requires high school education or equivalent with 1 – 2 years’ accounting work experience.

Accounts Receivable Clerk (1020) - Prepares company invoices for internal departments and external companies or vendors; reconciles accounts receivable accounts; prepares support documents that may accompany invoices; verifies the accuracy of invoices before billing the department or company; enters data into accounts receivable computer system; and performs accounts receivable research when necessary. Requires high school education or equivalent with 1 - 2 years’ accounting work experience.

Auditor I (1025) - Assists in making audits by performing such tasks as verifying the accuracy of the balances in various records; examining a variety of types of documents and vouchers for accuracy of computations; checking transactions to assure they are properly documented and have been recorded in accordance with correct accounting procedures; verifying the count of inventories; preparing detailed statements, schedules, and standard audit working papers; counting cash and other assets; and preparing simple reconciliations and similar functions. Entry-level professional position with education equivalent to a four-year college degree in Accounting or Finance with 0 - 2 years’ related work experience required.

Auditor II (1026) - Applies knowledge of accounting theory and audit practices to a variety of professional problems in audit assignments; verifies reports against source documents and records to determine their reliability; reconciles bank and other accounts; verifies the detail of recorded transactions; examines cash receipts and disbursement vouchers, payroll records, requisitions, work orders, receiving reports and other accounting documents to ascertain that transactions are properly supported and are recorded correctly from an accounting or regulatory standpoint; observes and evaluates accounting procedures and internal controls; prepares audit working papers; and submits an audit report in the required form containing recommendations for needed changes or improvements. Requires college degree in Accounting or Finance with 2 – 5 years’ work experience.

Bookkeeper (1030) - Maintains a complete and systematic set of records and business transactions; balances books and prepares reports to show receipts, expenditures, accounts receivable and payable, and various other items pertinent to the operation of a business. Requires high school education or equivalent with some vocational training in bookkeeping or some college courses in accounting and at least 4 years’ bookkeeper experience.

Controller (1035) - Responsible for the maintenance and operation of the entire accounting system, including the gathering and reporting of correct financial information to management; establishes internal control procedures and improvements to the accounting system; appraises operating results in terms of costs, budgets, policies of operations, trends, increased profit opportunities and overall financial impact; supervises preparation of various tax returns; reviews application of standard terms and conditions to proposed contracts and maintains billing rate structure for the organization; oversees the accounts payable and receivable functions. Requires college degree in Accounting or Finance with extensive accounting work experience.

Payroll Clerk (1040) - Assists in maintaining payroll and personnel records; reconciles balances of various payroll accounts; enters payroll changes, supplementary benefits, tax deductions and attendance data into computerized payroll system; completes adjusting payroll entries when necessary; edits payroll listings against source documents; researches and corrects errors in payroll listings; assists in the preparation of government reports and tax statements; compiles statistics for various reports; and distributes payroll checks. Requires high school or equivalent education with at least 2 years’ payroll or accounting work experience.

Payroll Clerk, Senior (1041) - Maintains all payroll and personnel records; reconciles balances of various payroll accounts; enters payroll changes, supplementary benefits, tax deductions and attendance data into computerized payroll system; completes adjusting payroll entries when necessary; edits payroll listings against source documents; researches and corrects errors in payroll listings; prepares government reports and tax statements; compiles statistics for various reports; and may train and guide less experienced payroll clerks. Requires some college accounting or business courses with at least 4 years’ payroll or accounting work experience, or equivalent combination of education and experience.

Payroll Supervisor (1045) - In most instances, the individual in this position has responsibility for processing the payroll with an automated payroll system; oversees the receipt and entry of time sheets and attendance records, tax and regulatory reporting, and distribution of payroll checks; makes decisions regarding adjusting entries and payroll exceptions; and may have responsibility for the organization’s integrated payroll/HRIS. Requires at least 12 hours’ college accounting courses or payroll certification with extensive payroll experience or equivalent combination of knowledge and experience.

Billing Representative (2005) - Enters orders into the computer; encodes remittance advices and order forms; totals and balances payments against remittance advices; enters payments into the computer; encodes checks and makes deposit; assists customers with orders, returned merchandise, invoice reprints, etc. Requires high school or equivalent education with at least 2 years’ data entry and/or customer service experience.

Collection Representative (2010) - Files proof of claims with applicable courts and/or county clerk; prepares accounts to be referred to an attorney or collection agency; works directly with the attorney or collection agency by reporting payments or new information; prints collection letters on a weekly basis; refiles insurance claims; follows up on accounts placed in monthly payment contract; responds to written correspondence and answers telephone calls regarding account balances. Requires high school or equivalent education with at least 2 years’ related experience. Must have knowledge of fair debt collection laws and collection procedures.

Credit Representative (2015) - Calls on employers, banks, loan institutions, and other sources to obtain and verify credit information; sets up and maintains credit profiles for applicants; sends acceptance and rejection letters to applicants; responds to credit inquiries from outside agencies. Requires high school or equivalent education with 1 - 2 years’ related work experience.

Data Entry Clerk I (2020) - Receives, reviews, and enters data into computer system or tracking database according to established procedures; prepares and sorts source documents, and identifies and interprets data to be entered; compares data entered with source documents, or reenters data in verification format on screen to detect errors; ensures accuracy of all data recorded and performs database maintenance functions; work is routine and repetitive. Requires 0 – 2 years’ data entry work experience.

Data Entry Clerk II (2021) - Receives, reviews, and enters data into computer system or tracking database according to established procedures; prepares and sorts source documents, and identifies and interprets data to be entered; compares data entered with source documents, or reenters data in verification format on screen to detect errors; ensures accuracy of all data recorded and performs database maintenance functions; work is repetitive but requires some judgment in its application. Requires at least 2 years’ data entry work experience.

File Clerk (2025) - Organizes, files, classifies, and retrieves assigned material in an established filing system; sets up and maintains files and records; performs related clerical tasks. May occasionally act as receptionist and/or sort and distribute departmental mail. Entry-level position requiring high school education or equivalent and 0 – 1 year work experience.

Insurance Representative (2030) - Files and researches insurance claims; answers questions from carriers, patients, or customers; and performs other general clerical duties. Requires high school education or equivalent and 2 years’ office or insurance experience with intermediate computer skills. Must have a working knowledge of insurance codes, procedures, and forms.

Mail Clerk (2035) - Receives incoming mail and routes or delivers mail to final destination; collects and sorts outgoing mail by type, destination and common carrier; and prepares bulk items for outside delivery. Requires high school or equivalent education with 0 – 2 years’ related work experience.

Mail Clerk, Senior (2036) - Maintains a log of items sent by commercial delivery services; keeps informed of changes in postal fees and regulations; determines and affixes correct postage to mail sent through the UPS, FedEx, or other carriers; receives special packages and incoming mail and routes mail to final destination. Requires high school or equivalent education with at least 2 years’ mail operations experience.

Receptionist (2040) - Greets visitors, determines nature of visits, and directs visitors to the appropriate individual or area; answers telephones; provides general information; maintains a log of visitors; issues visitor passes; sorts and distributes incoming mail for the assigned department; keeps current information on locations, absences, and travel plans of departmental personnel; may perform administrative support functions as assigned. Requires high school education or equivalent and at least 1 year heavy customer contact or work-related experience with basic computer skills.

Administrative Assistant I (2045) - Types correspondence and reports using personal computer and office software; receives, sorts, and distributes mail; answers telephone calls; processes routine paperwork related to departmental activities; maintains files and records. Requires high school education or equivalent with vocational training in office skills, 1 - 2 years’ administrative work experience and intermediate computer skills.

Administrative Assistant II (2046) - Types correspondence and reports using personal computer and office software; screens incoming mail and telephone calls; writes and answers routine correspondence; processes various types of paperwork related to departmental activities; maintains files and records of a confidential nature. Requires high school education or equivalent with vocational training in office skills, at least 2 - 4 years’ administrative work experience and intermediate to advanced computer skills.

Administrative Assistant III (2047) - Performs administrative duties relevant to the assigned department; prepares and/or types correspondence and reports using personal computer and office software; utilizes spreadsheet software in preparing other related financial/production related reports; maintains confidential and general files; orders supplies; maintains manuals; schedules and coordinates meetings, appointments and travel arrangements; compiles information and prepares in final format; and screens incoming mail and telephone calls; usually reports to Vice President or Division Head level of organization. Requires high school education or equivalent with vocational training in office skills, 4+ years’ administrative work experience and advanced computer skills.

Executive Assistant (2048) - Performs a variety of administrative duties to conserve the time of and support top executive(s); prepares correspondence and reports using personal computer and office (word and spreadsheet) software; may utilize other software programs in performing duties; utilizes discretion in responding to calls coming in to the executive office; schedules meetings and appointments, answers non-routine mail; maintains confidential and general files; maintains executive files; compiles information and prepares in final format; handles special projects; performs administrative Board duties for the executive(s); may oversee the work of other administrative support staff. Requires some college education and 5+ years’ administrative/executive support work experience and advanced computer skills.

Call Center Representative (2055) - Manages large amounts of inbound and/or outbound calls in a timely manner; follows call center “scripts” when handling different topics; identifies customers’ needs, clarifies information, researches issues, provides effective solutions to customer issues; keeps records of conversations in call center database; upsells products; serves as the liaison between company and current and potential customers. Requires high school education and 1 – 2 years’ experience in a customer support role and familiarity with CRM systems and practices.

Deposit Operations Clerk (3001) – Assists customers by answering questions and responding to requests or problems; processes account transactions and non-post and return items; verifies, scans and files signature cards; files cashier checks, money orders, etc.; prepares overdraft refunds and stop payments, and assists with research.  Requires high school or equivalent education with at least 1 year of experience in customer service, bookkeeping, or related operations area.

Loan Processor (3005) - Prepares loan documentation and ensures that all documents are properly prepared and executed; reviews and monitors loan documentation, exception items, and collateral; verifies lien and possession of collateral; maintains safekeeping and record keeping of collateral; tracks and clears loan exceptions; and notifies loan officers and other bank personnel regarding clearing of loan exceptions; tracks UCCs for all loan types and assembles note files. Requires high school education or equivalent and 4 - 5 years’ loan documentation experience with knowledge of consumer, commercial, and real estate loan regulations and requirements.

Loan Assistant (3010) - Interacts directly with customers regarding loans; prepares loan memos; pulls credit reports; obtains all required supportive documents for loan closing, including any filings; works with loan documentation specialist and loan funder to close loans; answers customer inquiries and handles routine problems with loans; performs secretarial duties including correspondence, bank forms, filing, etc.; may call customers and collect past due loans; may clear collateral exceptions on existing loans. Requires high school education or equivalent and 5+ years’ banking and experience in loans.

New Accounts Specialist (3012) – Cross-sells and develops new business from existing and new customers on deposit-related products and services; prepares new accounts documentation and enters customer information into data base; services and maintains existing account relationships; and ensures compliance with deposit related regulations.  Requires high school or equivalent education with at least 2 years’ new accounts or banking experience.

Personal Banker (3014) - Cross-sells and develops new business from existing and new customers on deposit-related products and services; sells new accounts of various types; prepares new account documentation and enters customer information into data base; services and maintains existing account relationships; develops and maintains the account relationships with customers; assists customers with various problems and inquiries; promotes and provides information regarding services available at the bank; and ensures compliance with deposit related regulations.  May have limited underwriting authority to make consumer loans.  Requires high school or equivalent education with at least 4 years’ consumer banking experience.

Teller (3020) - Accepts and verifies cash and endorsements; provides customer with receipts; cashes checks or provides correct change on cash transactions; verifies check information against personal identification; and balances daily cash and monetary transactions. Requires high school education or equivalent with 1 - 2 years’ related work experience.

Teller, Senior (3021) - Accepts and verifies cash and endorsements; provides customer with receipts; cashes checks or provides correct change on cash transactions; verifies check information against personal identification; and balances daily cash and monetary transactions; may train and/or lead other less experienced cashiers or tellers. Requires high school education or equivalent with at least 4 years’ related work experience.

Operations Officer (3025) - Organizes, manages, and implements operational policies, procedures, and objectives; oversees staffing; provides broad direction for customer service, teller services, proof, bookkeeping, clerical support and/or possibly branch operations; and ensures that areas of responsibility comply with overall operating policies and procedures. Typically reports to top operations officer.  Requires some college/banking courses and at least 5 years’ banking/operations experience.

Credit Analyst (3030) - Analyzes credit information and conducts credit investigations related to lending to establish the financial condition of potential borrowers; prepares spreadsheets, reports, summaries, and opinions for use by loan officers, senior management or loan committees; submits loan memos utilizing credit analysis results; and prepares credit and collection reports.  Requires a degree in accounting, finance or business related field is required; usually an entry-level professional position.

Buyer I (4005) - Solicits bids and purchases equipment, supplies, and materials for the company; interviews and selects vendors and suppliers; negotiates terms of agreement with vendors; places orders; expedites back orders; processes records for regular stock items; processes requisitions; researches products; clarifies specifications; prepares purchase orders; maintains product information files; follows up on back orders; prepares periodic budgeting reports; monitors contract terms to ensure compliance with agreement; advises others within the company regarding prices and availability; and keeps informed of the latest developments and trends in supplies, computer and office equipment. Requires a high school education or equivalent with 2 - 4 years’ purchasing experience and some technical schooling.

Buyer II (4006) - Solicits bids and purchases equipment, supplies, and materials for the company; interviews and selects vendors and suppliers; negotiates terms of agreement with vendors; places orders; expedites back orders; processes records for regular stock items; processes requisitions; researches products; clarifies specifications; prepares purchase orders; maintains product information files; follows up on back orders; prepares periodic budgeting reports; monitors contract terms to ensure compliance with agreement; advises others within the company regarding prices and availability; and keeps informed of the latest developments and trends in supplies, computer and office equipment. . Requires college education or equivalent with 5+ years’ of purchasing experience.

Client Service Representative (4010) - Serves as the primary contact between clients and the organization to resolve all client inquiries; develops solutions to client needs and problems; introduces and sells new products to existing clients; maintains positive client relationships through a planned schedule of regular telephone service calls to explain, assist, and maximize client usage of the organization's programs and services; remains abreast of fees and services; coordinates, processes and maintains client records to assure accurate information control. Requires high school education or equivalent with 1 - 2 years’ experience in dealing with clients where tact and discretion must be utilized in a sales/service-oriented function.

Communications Specialist/Writer (4015) - Performs writing and copy editing duties; may write technical specifications in compliance with outline, acceptable standards and existing laws, rules, and regulations; edits and/or rewrites technical reports and documents for approval of author; determines consistency and clarity of style within reports and documents; usually works without direct daily supervision, but is in regular contact with technical staff to clarify reports, meaning, format and style of the work. Requires a college degree in English or Journalism with 4+ years’ related experience.

Customer Service Representative (4020) - Answers general inquiries and directs customers or clients to appropriate areas of the organization; researches customer problems and takes corrective action to solve problems; answers questions and provides requested information to customers by telephone or in person; and reconciles customer accounts, opens new accounts and processes customer payments. Requires high school or equivalent education with 1 - 2 years’ work-related experience.

Customer Service Manager (4025) - Ensures customer service representatives are informed of procedures and that work flows through the department in an efficient manner; develops policies and procedures for department; assists customers with processing requests or complaints; researches complicated customer service issues and problems; monitors customer’s comments to ensure satisfaction and retention of customer base. Requires high school education with some college and/or management training courses and 5+ years’ customer service and/or credit experience including some supervisory experience.

Graphic Artist (4030) - Completes assignments from concept and design, through production for specific graphic projects; coordinates the acquisition of vendor services when applicable on a project. Requires technical training in graphics design with 3+ years’ work experience in a marketing, advertising, design or related role. Must have a good working knowledge of graphic techniques and graphic-design equipment, tools, and software.

Human Resources Assistant (4035) - Maintains accurate records concerning applications for employment, hiring, training, terminations and related information; keeps an updated file of employment openings and schedules interviews for prospective employees; assists applicants in completing required forms and administering typing, math and other skills tests; and handles routine inquiries concerning payroll, benefits, personnel policies, employment openings, and other related matters; may assist in interviewing and screening applicants for clerical and administrative positions. Requires 2+ years’ human resources or related work experience with some human resources college courses or equivalent training.

Human Resources Generalist (4040) - Interviews applicants primarily for nonexempt jobs but also interviews applicants for exempt jobs; processes all new employees and conducts new employee orientation; prepares, recommends, and maintains records and procedures for controlling personnel transactions and reporting personnel data; maintains personnel files and verifies employment for outside parties; serves as EEO specialist and may have responsibility for the development and maintenance of the organization’s affirmative action plan; maintains the organization’s job descriptions; participates in wage and salary surveys; utilizes salary surveys in the development and maintenance of the organization’s wage and salary structure; coordinates the performance review process; administers various employee benefit programs; monitors unemployment and workers’ compensation claims. Requires college education and/or work experience necessary for the development of a wide range of human resources knowledge.

Human Resources Director (4045) - Responsible for the formulation of human resource policies and programs across the total corporate entity; the major areas include benefits, compensation, employee relations, employment, employee services, labor relations, organizational development and planning, safety and health, and training; will direct and coordinate efforts of human resources staff across the organization; originates human resource policies and practices which will provide a balanced program throughout all locations of the company; provides assistance to all operating divisions/groups in maintaining a viable working staff; provides senior management with counsel and guidelines on all human resources issues; considered a senior level management position that normally reports to the CEO or President. Requires a college degree in Human Resources/Industrial Relations with extensive experience in human resources.

Marketing Director (4050) - Responsible for developing, implementing, and maintaining a corporate marketing program through market analysis and research; develops long-range marketing strategy in accordance with established corporate goals for products or services; develops market study data for target market areas to aid operating divisions or product sectors to achieve maximum market exposure; prepares a corporate marketing plan with an annual budget and directs the implementation of this plan; may direct the advertising and publicity efforts within the organization; provides direction and control to all assigned staff; provides marketing advice and guidance to various operating units to ensure that overall marketing effectiveness is equal to or better than competitors; considered a senior level management position that normally reports to the CEO or President. Requires a college degree in Marketing with extensive experience in Marketing.

Marketing Representative (4051) - Supports a broad range of marketing activities; writes and designs company brochures, flyers, technical papers and newsletters typically including information about the company's products and services; generates interest and raises awareness in the company’s products or services through organizing promotional activities; may assist in hosting conferences or presentations for likely customers; assists with promotion initiatives by determining the preferences and needs of target markets; conducts market research such as surveys, customer questionnaires, analysis of customer service records, and customer retention and repeat rates; may call on existing or potential customers and participate in sales meetings.  Requires some related college courses and at least 3 – 4 years’ experience in marketing, advertising, sales, or public relations.

Office Manager (4052) – Analyzes and organizes office operations and procedures such as billing, typing, bookkeeping, collections, preparation of payrolls, flow of correspondence, filing, requisition of supplies, and other clerical services.  May oversee posting of payments, resolving problems, reviewing and approving accounts payable items, overseeing bank deposits and statements, maintaining procedural manuals, ensuring office equipment is in good working order, and supervising office staff in the day-to-day activities. Typically supervises a staff of administrative employees.  Requires business and supervisory experience and 5+ years’ experience in the classifications supervised.

Paralegal (4055) - Under the direct supervision of a licensed attorney, assists an attorney or attorneys by performing legal research, organizing files, drafting documents, preparing legal instruments, docketing control, and assisting during trial. The Paralegal (also titled Legal Assistant) usually does not perform stenographic duties and is considered to be an important member of a legal team. The Paralegal does not give legal advice, quote legal fees, or practice law at any time but performs specific duties as described above in a specific field of law. Requires education or certification equivalent to a four-year college degree with 2 – 5 years’ related work experience.

Public Relations Representative (4060) - Plans and organizes public relations program designed to create and maintain favorable public image for the business; plans and oversees development and communication of information designed to keep the public informed of the company's programs, accomplishments, or point of view; coordinates public relations efforts in order to meet needs, objectives, and policies of the company; assists in developing community service initiatives and collaborating with external parties on these efforts; attends civic and professional meetings and events to develop professional contacts; and may be considered the organization's media representative. Requires degree in public relations, marketing, or business administration and/or equivalent work education and experience with at least 4 years’ public relations experience.

Risk Manager (4062) – Develops and implements the organization’s risk management program; develops and implements systems, policies and procedures for the identification, collection and analysis of risk related information; educates and trains the leadership staff and business associates as to the risk management program; leads, facilitates, and advises departments in designing risk management programs; investigates and analyzes root causes, patterns, or trends that could result in compensatory or sentinel events; helps to identify and implement corrective actions; serves as liaison with insurance carriers, regulatory agencies, and other third party providers.  Job requires a bachelor’s degree in business administration or related field with extensive experience in risk management, quality assurance, or other related area.

Safety Representative (4064) - Reviews the health and safety measures in the workplace; investigates complaints relating to health and safety; conducts workplace inspections; examines causes of incidents in the workplace; assists in identifying workplace hazards and make recommendations to the employer; may inspect the workplace where a critical injury or fatality has occurred and report findings; makes presentations to the employers or safety committee; provides feedback and guidance for employees on safety procedures; participates in internal health or safety audits of the company; keeps documents regarding safety issues in the workplace; works with departments on risk management.  Requires degree or equivalent work experience and 5+ years’ experience in work safety, accident prevention, risk management, investigations, and other related safety and health functions.

Central Supply Technician (5001) – Decontaminates, sterilizes, and maintains surgical instruments and equipment; performs appropriate documentation in appropriate logbooks; collects, inventories and cleans and/or sterilizes instruments and accessory items; maintains appropriate supply levels; adheres to safety policies and procedures at all times.  Job requires high school education or equivalent and at least 1 year of related experience.

Certified Nurse Assistant (5002) - Assists nurses by performing various basic care activities related to services essential to caring for the personal needs and comfort of patients including dressing, grooming, bathing, feeding, toileting, checking vital signs, assisting with oral, nail, and catheter care, answering call lights, assisting patient in wheel chairs, transporting patients, turning bedridden patients, reporting patient changes, changing linens, and taking out trash.  Meets federal and/or state training and licensure requirements.

Credentialing Representative (5003) – Coordinates the credentialing procedure by compiling and processing applications and reappointments in compliance with federal and state requirements; supervises and monitors information collected; coordinates and maintains records; serves as liaison to providers and performs credentialing activities designed to establish and maintain positive and productive relationships with network providers; responds to inquiries from providers to clarify issues related to member benefits.  Job requires high school education or equivalent with some college coursework and at least 3 years’ medical staff and credentialing experience.

Dietitian (5004) – Assesses patients’ nutritional needs; develops, implements and supervises nutrition programs; evaluates results; provides advice on diet derived from various branches of science, including nutrition, biochemistry, physiology, and psychology; collaborates with doctors and other health care professionals to coordinate the medical and nutritional needs of their mutual patients; assists clients in achieving and maintaining a high level of health. Job requires bachelor’s degree from an accredited college or university and completion of state licensure/certification requirements to be a registered dietitian.

Food Service Aide (5005) - Assembles prepared food on trays for general and therapeutic diets; maintains tray line in a clean, neat and orderly manner; delivers food trucks to patient floors and returns trucks to dish room as specified; tends and loads dish machines in both patient and employee dish rooms; washes certain items by hand; disposes of trash and garbage as needed; delivers clean dishes and utensils to proper kitchen unit; mops floors as needed and cleans storage areas and refrigerators. Requires knowledge of food delivery and related work experience.

Head Nurse (5010) - Plans, organizes, directs and evaluates patient care services within specialty area; provides supervision and direction to subordinate nursing personnel including coordination of new nursing personnel; determines staff and shift schedules; responsible for hiring, firing and evaluating nursing personnel. Requires graduation from an accredited nursing program, a current R.N. license in the State of Texas, and at 5+ years’ nursing work experience with at least two of those years in a supervisory capacity.

Lab Technician (5012) – Performs laboratory tests or other laboratory work using conventional and computerized machines and work aids such as blood, urine, spinal and other fluid tests; performs laboratory work and tests according to prescribed standards; prepares specimens for microscope examination; operates laboratory equipment including centrifuges, dry bath incubators, and blood bank refrigerators; determines chemical and physical characteristics or composition; and sets up, adjusts, and operates laboratory equipment and instruments.  Must be familiar with standard concepts, practices, and procedures within a particular field and job requires graduation from an accredited MLT program and passing a national exam given by the Board of Registry of the American Society for Clinical Pathology.

Licensed Vocational Nurse (5015) - Performs a wide variety of patient care activities in a hospital or clinic; prepares patient charts; maintains inventory of medical supplies; takes patient vital signs; assists physician with exam; obtains specimens; administers drugs; and instructs patients. Requires completion of recognized program of vocational nursing and current license in the State of Texas.

Medical Assistant (5020) - Performs routine clinical and clerical tasks in physicians' offices; answers telephones; greets patients; handles correspondence, billing and bookkeeping; schedules appointments, arranges for hospital admission and laboratory services. Requires high school education or equivalent with knowledge of anatomy, physiology, medical terminology, typing, transcription, recordkeeping, accounting and insurance processing preferred. May require state license to perform duties such as explaining treatment procedures, preparing patients for examination, collecting and preparing laboratory specimens, sterilizing medical instruments, instructing patients about medication and special diets, preparing and administering medications as directed by a physician, authorizing drug refills, drawing blood, preparing patients for x-rays, taking electrocardiograms, removing sutures, and changing dressings.

Medical Records Coder (5021) - Compiles and maintains records of patients of health care delivery system to document patient condition and treatment; reviews medical records for completeness and to abstract and code clinical data, such as diseases, operations, procedures and therapies, using standard classification systems.  Requires 1 - 2 years’ experience, related education, and/or training.

Registered Radiological Technician (5022) – Positions patients for X-rays, selects exposure factors, exposes and develops film; produces radiographs, plans individual work load and performs limited maintenance of equipment.  Must be able to interpret patient histories, doctors’ instructions and adapt different factors and positions to specific anatomical areas.  Requires relevant degree from an AMA approved institution, ARRT certification and 2 years’ experience. 

Referral Coordinator (5023) - Obtains referrals and pre-certifications from insurance companies; calls insurance companies to confirm patient benefits; calls facilities with pre-certification information; sets up insurance information for patient files.  Requires high school or equivalent education with vocational training in health care and 2+ years’ related experience. Must have knowledge of insurance procedures for referrals and pre-certifications. 

Registered Nurse (5025) - Provides professional nursing care in specialty area; prepares patients for exam; prepares necessary equipment and instruments for procedures; assists physician with procedures; administers drugs; obtains specimens; provides instructions to patients; participates in planning activities to establish goals for better nursing care; and may supervise subordinate nursing personnel. Requires education from an accredited school of nursing, a current R.N. license in the State of Texas, and 2+ years’ nursing work experience.

Social Worker (5026) - Undertakes and writes up assessments which meet specified standards and timescales; conducts interviews with service users and their families to assess and review their situation; offers information and counseling support; organizes and manages packages of support to enable service users to lead the fullest lives possible; recommends and makes decisions regarding the best course of action for a particular service user; serves as liaison with referral and other agencies; maintains accurate records and prepares reports for legal action; may give evidence in court.  Job requires bachelor’s degree in social work.

Case Manager (5028) - Manages a portfolio of cases; accesses client needs, develops strategy to help client, and meets with clients on a regular basis; establishes and maintains effective relationships with key stakeholders; proactively manages providers; works in accordance with relevant legislation, health care best practices, and internal policy and procedure; updates and maintains cases and up-to-date case information; helps to manage patient health care needs and services in areas such as long-term care, mental health, substance abuse, and geriatric care; works with clients to create a treatment plan; and works with service providers on discharge plan. Requires bachelor’s degree or master’s degree in business, communications, social work or related field and several years of related case manager experience.

IT Support Specialist (6004) - Solves technical problems affecting the business operations; investigates root cause of problems and determines solutions; provides support in a variety of technical areas from software installation, network management, maintaining systems, and advanced problem management. Requires knowledge of inner workings of the hardware and/or software of the business to provide solutions for complex technical problems. Requires technical training in computer systems with 4+ years’ IT experience in a technical support role.

Data Analyst/Report Writer (6010) - Prepares/writes SQL query-based reports in HTML, CSV, PDF, Excel or sophisticated/enterprise reporting tools like Crystal Reports, Business Objects, SQL Server Reporting Services, etc.; may design and develop a database for a single application subject to the standards and guidelines set by the DBA for the entire organization; receives feedback from the DBA from  time-to-time and may have to ask for or incorporate the DBA's feedback over long-running / poorly performing queries. Requires degree in computer science or management information systems or equivalent technical training and experience with 4+ years’ data analysis and report writing experience.

Database Administrator (6012) - Reviews database design and relationships between the tables in a database; analyzes and reports trends, patterns and insights based on the data in a database; writes scripts and updates the database; keeps the database running 24/7; performs database backups; prevents data loss; recovers databases from backups; advocates and implements disaster recovery plans. May also perform additional duties related to data security, database design standards, SQL query performance tuning, database uptime and reliability, data extraction, transformation and loading, and database server configuration/management.  Requires a college degree in computer science or management information systems or equivalent technical training and 7+ years’ experience in database structure, configuration, installation, and practice experience with knowledge of major relational database languages and applications such as Microsoft SQL Server and/or Oracle.  The Database Administrator (DBA) is considered the resident database expert and SQL guru. 

Help Desk Specialist (6015) - Responds to end-user requests for technical assistance by phone, email, or ticketing system; troubleshoots and resolves basic computer, application, system, device, access, or performance issues; uses established processes and procedures to document, track, and resolve reported problems and to meet operational service levels and standards; utilizes product information or solution database to research, troubleshoot, and deliver solutions; advises users on the methods, steps, and actions to resolve and avoid future issues and provides documentation as needed; escalates problems to appropriate levels or teams to achieve issue resolution; may support installs or upgrades of software or devices, set up user profiles, or re-set passwords. Requires high school education with technical training in computer systems with 2 - 3 years’ experience in an IT help desk environment.

Information Technology Director (6016) – Directs and coordinates the information technology planning and services function, including system design, programming, installation and operations; reviews and evaluates project feasibility studies based on management’s requirements and priorities, and implements the installation and operation of information systems and equipment.  Requires a college degree in information systems and extensive information technology experience, skills, and knowledge.

Network Administrator (6020) - Maintains computer networks and systems including software, mainframes, VPNs, routers and other physical hardware; installs and configures network equipment to update or fix hardware or software issues; updates virus protection software to keep data and communications protected; monitors computer systems to improve network performance for computer systems and networks; communicates networking issues to other employees and management, especially in training new users; resolves software and hardware configuration issues for users on-demand or from inspection of the systems. Requires a college degree in computer science or equivalent technical training and 3 - 4 years’ experience and working knowledge in a network environment and knowledge of various programming languages and operating environments.

Network Technician (6025) - Designs and installs computer networks, connections and cabling; performs troubleshooting to system failures and identifies network problems to ensure long term efficiency of network; inspect LAN infrastructure and resolves minor or major problems/bugs; tests and configures software and maintain and repair hardware and peripheral devices; evaluates network performance and finds ways for improvement; organizes and schedules upgrades and maintenance. Requires 2-year degree in related field or equivalent technical training and 2 - 4 years’ PC/network experience as well as continuing education to remain up to date on current and emerging network technology.

Production Scheduler (6030) - Establishes daily computer production schedules based on report priorities and computer equipment and staff availability; computer production schedules include sequence of job runs, time schedules, special run instructions, requestor information, distribution instructions, and special user requests. Requires at least 5 years’ computer operations experience with some technical computer training.

Web Developer (6040) - Designs, maintains, and updates the organization’s web-based programs using tools such as Visual InterDev, Java, VBScript, HTML, Perl, Active X, ASP, SQL, and other languages; develops web enabling applications to increase functionality and make the site more user friendly for both internal and external users. Requires college degree in computer science or equivalent and 5+ years’ experience in information technology with at least one year of experience in web development.

Systems Administrator (6050) – Installs operating system software, patches and upgrades; analyzes, troubleshoots and resolves system hardware, software and networking issues; configures, optimizes, fine-tunes and monitors operating system software and servers; performs system backups and recovery; and conducts server builds.  Requires college degree in computer science or a related field with 4+ years’ experience working with the specific types of hardware and software systems used by the company plus professional certifications.

IT Security Analyst (6055) - Plans, implements, and updates security measures and controls to protect an organization's computer systems, networks, and data; analyzes successful and unsuccessful breaches of data security, determines their root cause and rectifies security weaknesses; protects digital files and information systems against unauthorized access, modification, or destruction; continually researches best ways to secure company-wide IT infrastructure; builds firewalls to protect network infrastructures; conducts quality assurance on software and hardware for security vulnerabilities and risks; monitors software for external intrusions, attacks, and hacks; closes off security vulnerability in the case of an attack; identifies cyber attackers and reports to upper management and authorities.  Requires college degree and 5+ years’ work experience with networking and/or security is required; certification preferred; technical skills necessary to support current and evolving security objectives.

Carpenter (7005) - Repairs existing and new facilities including painting, performing plumbing assignments, repairing existing walls, repairing tile, painted and linoleum floors, building office cabinets, fabricating wood structures, etc. Requires high school education or equivalent and 4+ years’ related experience. Must be able to read blue prints and run power equipment.

Cleaning Attendant (7010) - Cleans and keeps in an orderly condition the working areas, washrooms, and office premises; sweeps, mops, scrubs, polishes floors; removes trash; cleans equipment, furniture, fixtures, restrooms and food areas. Some related work experience is preferred.

Cook (7015) - Reviews menus to determine type and quantities of meats, vegetables, soups, salads and desserts to be prepared; plans cooking schedule in conjunction with supervisor and scheduled meal times; prepares or supervises washing, trimming, cooking and seasoning of food items for each meal; bakes, roasts, broils and steams meats, fish and other foods; observes and tastes food being cooked and adds ingredients or seasoning to improve flavor or texture as needed; tests food being cooked; maintains cooking area in a clean, neat and orderly manner. Requires knowledge of food preparation with some related work experience.

Driver/Courier (7020) - Transports documents and materials between sites; operates motor vehicles; operates common office machines; maintains logs of items delivered; and makes other related deliveries as requested; may assist in the other areas as necessary. Requires a current motor vehicle operator's license and some related work experience.

Electrician (7025) - Performs repairs, installation, maintenance and troubleshooting of electrical systems and equipment such as generators, transformers, switchboards, controllers, circuit breakers, motors, heating units, conduit systems or other transmission equipment; works from blueprints, drawings, layouts or other specifications; locates and diagnoses trouble in the electrical system or equipment; lays out, handles, installs and connects all sizes of conduit, cable trays, buss ducts, wire-ways, wire and mineral insulated cable; bends rigid conduit and thin walled tubing; calculates wire sizes for required loadings; determines the size of motor starts, panels, and transformers for electrical jobs; and makes layouts and calculates material types all in accordance with applicable building codes and safety regulations. Requires high school education or equivalent trades training and 5 - 7 years’ experience or 3 - 5 years’ experience with Journeyman's license.

Facilities Attendant (7030) - Moves furniture, supplies, equipment, and plants; changes light bulbs, picks up trash for disposal or shredding, hangs pictures and assists in maintaining the organization's building facility. Some related work experience is preferred.

Facilities Management Director (7031) – Directs and manages the organization’s facilities and grounds; directs cost estimates for all building renovations and space allocations; oversees all facility related functions including managing the maintenance staff and/or negotiates with contractors for services.  May oversee purchasing of company equipment, telephones, etc. and/or may oversee cafeteria and/or security functions.  Generally, requires degree in property management or real estate and/or extensive experience in facilities management, maintenance, space planning, landscaping, real estate or project management and/or extensive experience in facilities management.  

Groundskeeper (7035) - Cuts grass, repairs damaged lawns and prunes trees and shrubs; performs routine cleaning and maintenance on gardening and grounds equipment; maintains driveways and parking lots and may lay out and tend flower beds or landscaping; removes snow and ice from walks and driveways when necessary. Requires 1 – 2 years’ related work experience.

HVAC Technician (7040) - Assists in training lower graded technicians and assists in developing and implementing methods, techniques and procedures for repair and maintenance of equipment; interprets and uses schematics, drawings and instruction manuals; performs a variety of specialized duties in the testing, repair, preventive maintenance and calibration of equipment used in the development, manufacture and test of products. Requires knowledge equivalent to the completion of a two-year formal technical program and 4 - 6 years’ of related work experience. Must understand applicable theories and have specialization in the following areas: electrical, mechanical, vacuum, hydraulics, refrigeration, N/C repair and machine tool rebuilding.

Maintenance Mechanic I (7045) - Performs general maintenance and repair of building structures and their mechanical, electrical, construction, and plumbing systems; work requires a basic practical knowledge of several maintenance trades in order to repair building woodwork, replace electrical switches, fixtures, and motors, paint, touch up structure or equipment and repair or replace plumbing fixtures; examines mechanical equipment to diagnose trouble; performs all work in adherence with safety procedures. Requires 1 - 2 years’ general maintenance experience.

Maintenance Mechanic II (7046) - Performs general maintenance and repair of building structures and their mechanical, electrical, construction and plumbing systems; may also perform general maintenance and repair of the organization's machinery; work requires an intermediate knowledge of several maintenance trades in order to repair building woodwork, replace electrical switches, fixtures and motors, paint, touch up structure or equipment, and repair or replace plumbing fixtures; examines mechanical equipment to diagnose trouble. Performs all work in adherence with safety procedures. Requires 2 - 4 years’ general maintenance experience.

Maintenance Mechanic III (7047) - Performs specialized maintenance and repair of building structures; work requires an advanced knowledge of several maintenance trades in order to repair the more complex problems associated with the building's mechanical, electrical, construction and plumbing systems; performs all work in adherence with safety procedures; may assign work projects to other mechanics and may assist in training less experienced mechanics. Requires 5+ years’ general maintenance experience with some supervisory experience.

Maintenance Supervisor (7050) - Directs the duties of the maintenance staff by assigning work projects, supervising individual assignments as necessary, providing technical knowledge and guidance to subordinates, develops and trains subordinates; deals directly with employees and/or tenants in maintaining the facility; and troubleshoots the more complicated maintenance problems associated with heating, air conditioning, plumbing and/or electrical systems. Requires necessary licensing and 5+ years’ maintenance and supervisory work experience.

Plumber (7055) - Performs repairs on or installs new piping systems such as steel, copper, PVC, plastic, and stainless pipe; coordinates and supervises the work of lower grade plumbers; makes material take-off from prints or sketches; makes layouts and calculates material types; works from blueprints and schematics. Requires high school education or equivalent trades training and five to eight years of related work experience or 3 – 5 years’ experience with Journeyman’s license. Must have a working knowledge of related equipment and safety procedures.

Security Guard (7060) - Protects property from theft, fire, illegal entry or damage, and persons from hazards, harm or interference; makes periodic tours around buildings and grounds, examining doors, windows and gates to ensure that they are properly secured. Investigates disturbances and in the event of emergency, takes charge to maintain order, safety of personnel and to protect property; exercises judgment and uses discretion in dealing with emergencies and security violations encountered; may process visitors or new employees by fingerprinting, photographing, interviewing and preparing classified documents; usually carries a firearm when on duty. Requires specialized training or certification in methods and techniques of protecting security areas with 2 - 3 years’ security or police officer experience.

CDL Driver (7065) - Safely operates vehicle and adheres to all traffic laws while driving locally and long-distance to make deliveries; inspects and secures cargo for transport using ropes, blocks, chains, binders, or covers; hauls equipment with a semi drop deck trailer or gooseneck trailer; safely operates forklift to load and unload trailers; deliver goods to job sites or clients; performs pre-job and post-job inspection and maintenance of equipment, including greasing valves and pressure washing; plans or adjusts driving routes using GPS equipment, minimizing fuel consumption.  Requires valid commercial driver license (CDL) – Class A and at least 2 years’ CDL driver experience.

Assembler I (8005) - Assembles component parts using a variety of hand and power tools, such as screwdrivers, ratchets, wrenches, drills, reamers, cut off blades, abrasive belts, etc.; coordinates and processes assembly orders and materials; sets-up, adjusts, changes tools, and materials; monitors the product quality; and maintains the production flow of quality acceptable products to the production schedule. Requires the ability to read and write and follow verbal and written instructions and 1 – 2 years’ related work experience.

Assembler II (8006) - Assembles component parts using a variety of hand and power tools, such as screwdrivers, ratchets, wrenches, drills, reamers, cut off blades, abrasive belts, etc.; coordinates and processes assembly orders and materials; sets-up, adjusts, changes tools, and materials; monitors the product quality; and maintains the production flow of quality acceptable products to the production schedule. May train less experienced assemblers. Requires the ability to read and write and follow verbal and written instructions and 4+ years’ related work experience.

Forklift Operator (8010) - Operates a manually controlled gasoline or electric-powered truck or tractor to transport goods and materials of all kinds about a warehouse, manufacturing plant, or other establishment. Truck or tractor may be equipped with forklift, elevating platform, or trailer hitch, to push, pull, lift, stack or tier merchandise, equipment or bulk materials in warehouse, storage yard or factory; moves levers and depresses pedals to drive truck and control movement of lifting apparatus; positions forks or lifting platform under loaded pallets, skids, or boxes, or hooks tow trucks to trailer hitch, and transports load to designated area; unloads and stacks material by raising and lowering lift forks and lifting platform; may inventory materials on work floor, and supply workers with materials as needed; may lubricate truck, recharge battery and fill fuel tank. Requires the ability to read and write and follow verbal and written instructions with at least 1 year of related work experience and certification.

Machinist I (8015) - Sets up and operates various types of milling machines and lathes to perform operation on individual or quantity production; selects, mounts, and aligns various machine attachments and standard tooling; sets and adjusts speeds, feeds, and depth of cut; and operates milling machines and/or lathes to perform work to close tolerances with the aid of all special holding fixtures; plans sequence of machining operations on parts where operational sequence is established and/or specified; performs operations such a milling multiple and single angles, radii, end milling, splines, serrations and key ways; and performs drilling, reaming, tapping, and slotting. Requires technical school education or equivalent with 2 - 4 years’ related work experience.

Machinist II (8016) - Sets up and operates various types of milling machines and lathes to perform operations on individual or quantity production, tooling, maintenance, and/or experimental parts; selects, mounts, and aligns various machine attachments and standard or improvised tooling; sets and adjusts speeds, feeds, and depth of cut; and operates milling machines and/or lathes to perform work to close tolerances with the aid of all special holding fixtures and attachments; plans sequence of machining operations on parts where operational sequence is established and/or specified; improvises set-ups with or without the aid of standard holding fixtures, attachments, or tooling; uses rotary tables, dividing or indexing heads, slotting attachments, and sub-heads to perform operations such as milling compound/multiple/ single angles, radii, slab and end milling, straddle and gang milling, splines, serrations and key ways, and gears and sprockets; and performs drilling, boring, reaming, tapping, slotting, chamfering, and elongating holes. Requires technical school education or equivalent with 5+ years’ related work experience.

Material Handler (8020) - Performs manual and clerical material handling duties to provide supplies to assembly lines for continuous production; opens boxes and places parts and supplies in proper location; returns materials to the warehouse and properly disposes of rejects when necessary. Requires the ability to read and write and follow verbal and written instructions, lift materials weighing up to some specified level, and have basic arithmetic skills with at least 1 year related work experience.

Order Puller (8022) - Reads customer shipping orders or requisitions to determine items to be moved, gathered, or distributed; performs shipping activities including picking, packaging, transferring, replenishing, palletizing, weighing, and preparing orders; performs receiving activities including receiving, putting away, transferring, replenishing and palletizing according to predetermined sequence; performs returned goods processing; uses computer, scales or other equipment to enter records of weight or count of items for distribution and to mark materials with identifying information; operates and performs basic preventive maintenance on forklift or other materials handling equipment and uses equipment to transport stored items.  Requires high school education or equivalent with 1 – 2 years’ related experience and lifting and/or moving of items weighing up to 50 pounds.

CNC Programmer (8025) - Writes computer numerical control programs for use in production machinery; develops original operation sequences and recommends changes in machining processes to enhance efficiency and/or quality; determines set-up and fixturing requirements for alternate methods of machining; selects the necessary tools that are used in cutting and in establishing the sequence of operations of the machine’s operations; creates the specific machine codes in order to drive the cutting tool’s cutter path; checks new programs using trial runs or simulations to ensure that machinery will function properly and the output will meet specifications; revises and/or updates programs to correct errors and to reflect shop, engineering, or program changes; may also perform skilled machinist duties. Requires technical school education or equivalent with 3+ years’ related programming experience utilizing graphics and language-based systems and regenerating engineering geometry manually/transcribing the information from the third-party software like Excel, AutoCAD, and SolidWorks.

Production Machine Operator (8030) - Sets up or checks set up and operates single purpose machine, such as injection molder, automatic welder, stamping, and marking machine; checks machine functions; cleans and adjusts machines as necessary; and ensures proper tooling, marking, or other operational devices are properly located and functioning; operates machine to produce sample parts; produces first piece of production run; inspects piece per instructions; notifies supervision to commence production run; performs rework of the same level of complexity as required and may be required to cross train on other machines. Requires high school education or equivalent with at least 1 year related work experience.

Production Manager (8033) – Directs and coordinates the activities of the organization to obtain optimum efficiency and economy of operations and maximize profits; utilizes knowledge of product technology, production methods and procedures and capabilities of machines and equipment; plans and develops organization policies and goals and implements goals through subordinate personnel; coordinates activities of departments such as operating, manufacturing, engineering, planning, sales, maintenance, or research and development, to effect operational efficiency and economy; analyzes division/department budget.   Requires of 6 - 8 years’ production and managerial experience and extensive knowledge of the products produced and/or manufactured by the organization.

Production Supervisor (8035) - Supervises all activities in a production area; maintains high productivity levels; monitors condition of production equipment and checks machine operating parameters on a regular basis; ensures product quality; maintains production record logs; initiates maintenance requests as required; ensures safety standards are met and monitors areas for safety hazards; assists with determining production schedules; maintains sufficient work in process to meet production fluctuations; performs on-the-job training of new employees. Requires high school education or equivalent and 4+ years’ production/manufacturing experience.

Quality Assurance Inspector (8040) - Inspects materials, parts, and assemblies by sample inspection procedures; inspects parts for approving or correcting equipment set-ups for production; performs visual evaluations and measurements as specified in the appropriate workmanship standards, using statistical sampling techniques; uses precision measuring devices, such as dial calipers, height gauges with dial indicator and may use more sophisticated equipment such as coefficient machine, tensile tester, and fluoroscopic equipment; produces reports and/or graphs indicating results of daily audit; and communicates quality information to production supervisor. Requires high school education with technical training in quality assurance techniques and processes and 2 - 4 years’ related work experience.

Quality Assurance Manager (8042) – Manages, plans, coordinates, and directs quality control program designed to ensure continuous production/service consistent with established standards; analyzes, evaluates, and presents information regarding business situations, production capabilities, manufacturing problems, economic trends, and design and development of new products to management; develops initial and subsequent modifications of product designs to delineate areas of responsibility, personnel requirements, and operational procedures within program; and reviews technical problems and recommends solutions.  Requires technical training and education in quality assurance techniques, methods, and processes and 6+ years’ related work experience.

Stock/Warehouse Specialist (8045) - Performs manual and clerical duties involved in receiving, storing and issuing equipment, materials and supplies in a central location; examines stock to verify conformance to specifications and invoices, prepares periodic, special or perpetual inventory; requisitions stock to fill incoming orders. Requires high school education or equivalent with 1 – 2 years’ related work experience.

Supply Chain Director (8046) – Manages the overall direction, coordination, and evaluation of supply functions; develops and implements sourcing and procurement strategies; negotiates vendor contracts including warehousing and logistics; targets and implements inventory management plans; oversees continuous improvement methods with suppliers; creates and manages supply chain budget; and designs and implements complete supply chains for all products.  Job requires college degree with 8+ years’ corporate supply chain experience.

Warehouse Supervisor (8050) - Directs the warehouse activities; coordinates storage and distribution of inventory goods; prepares work schedules to ensure complete coverage of warehouse operation; coordinates deliveries of materials and goods from suppliers; ensures shipments to customers/users are correctly sent and on time; oversees inventory levels of warehouse materials and goods; maintains equipment and facility in good working order. Requires high school or equivalent education with supervisory training courses and 5+ years’ warehouse experience including supervisory experience.

Welder (8051) – Welds metal components together to fabricate or repair products according to layouts, blueprints, or work orders, using brazing and a variety of arc and gas welding equipment.  A combination of over one year of directly related training and/or experience is typically required for carrying out the responsibilities for this job.

Computer-Aided Drafter (9005) - Prepares technical drawings and plans on a computer-aided drafting (CAD) system; fills in technical details, using drawings, rough sketches, specifications, codes, and calculations previously made by engineers, surveyors, architects, or scientists. Requires an associate degree in drafting or equivalent and 1 - 2 years’ CAD experience.

Electronics Technician (9010) - Provides semi-professional technical support through the performance of any combination of the following types of duties:  builds components and simple subsystems; constructs prototype models; uses and/or repairs electronic equipment; performs tests on prototypes using a variety of standard and special test apparatus; records changes in design drawings, schematics or product specifications resulting from the testing of products under development; assists in the interpretation of test data; and assists in the design and construction of special test equipment. Requires the application of technical knowledge equivalent to a graduate of a formal two-year technical program and 2+ years’ experience.

Electronics Technician, Senior (9011) - Provides complex technical support through the performance of any combination of the following types of duties: builds complex components and subsystems; constructs prototype models; uses and/or repairs electronic equipment requiring a high degree of judgment and initiative; performs tests on prototypes using a wide variety of standard and special test apparatus; analyzes and interprets test data and resolves problems; and designs and constructs special test equipment. Requires the application of technical knowledge equivalent to a graduate of a formal two-year technical program and 5+ years’ experience.

Engineering Technician (9015) - Communicates with engineers/project managers to detail the requirements of the project; creates drafts that provide layout details and the necessary information for the project, checking that all calculations are accurate; runs the necessary calculations regarding the dimensions and component specifications for each project so that material requirements are accurately estimated to reduce waste; assists in analyzing reports to verify that the projects are on time and within budget, and make necessary changes as needed to reach each benchmark on the project; assists in performing quality control checks to ensure that each component of the project adheres to the high standards of the company.  Requires high school education with some vocational/technical training and 2+ years of experience in an engineering environment.

Engineering Technician, Senior (9016) - Communicates with engineers/project managers to detail the requirements of the project, as well as plan and prepare for the necessary steps to complete the project; creates drafts that provide layout details and the necessary information for the project, checking that all calculations are accurate; runs the necessary calculations regarding the dimensions and component specifications for each project so that material requirements are accurately estimated to reduce waste; analyzes reports to verify that the projects are on time and within budget, and make necessary changes as needed to reach each benchmark on the project; performs regular quality control checks to ensure that each component of the project adheres to the high standards of the company. Requires high school education with some vocational/technical training and 5+ years’ of experience in an engineering environment.

Maintenance/Plant Technician (9020) - Installs, troubleshoots, repairs, and performs highly diversified maintenance operations on plant production and facility equipment, according to safety and productive maintenance systems and processes to support the achievement of the site's business goals and objectives; performs scheduled plant preventive maintenance activities on machines, equipment, and plant facilities as well as emergency and unscheduled repairs with the objective of optimizing plant performance and plant operating efficiency; reads and interprets equipment manuals and work orders to perform required maintenance and services. Requires high school education with some technical training and 5+ years’ experience in repair and maintenance of plant equipment and plants operations.